Lead generation forms, pages and overlays.
Keeping a single customer view is becoming increasingly important, particularly when important information is gathered that can affect how you want to deal with a particular buyer.
Unfortunately when there are separate chat and CRM systems it can be tricky to ensure important information gathered in chat sessions is available as part of your contacts profile record.
This is why Jumplead combines live chat and CRM functionality. Having the two systems integrated in the same platform means that chat conversations are automatically saved to Jumplead's contact record for your lead.