Connect with visitors browsing your products and services and use pro-active chat to choose who you want to chat with.
Combined with visitor identification you can begin every chat knowing who you are talking to and what they are looking for. All before you say "Hi!".
When a visitor completes a lead capture form on your website we automatically add them as a contact and keep a lead score based upon their engagement (they can also trigger automations for your awesome marketing).
Prospect streams allow you to filter visitors in real-time based upon their location, the quality of their visit or even their organisation, then get alerts or trigger automations.
Use Streams to trigger marketing automations for your contacts, why not get a notification when a returning lead visits your pricing page; or send a personalised help email when a lead views over 10 pages.
We assign a quality score to each visit allowing notifications to be triggered, even if a lead hasn't converted on a landing page.
We capture the search terms for visitors whenever they are available, giving you a unique insight into your visitor’s requirements.
Pages viewed are kept as part of your contact’s activity, giving you an understanding of how your contact navigated your website.
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