See people and organisations.

Identify and chat with your visitors, create alerts and triggers for marketing communications.

Get the who and the why of your visitors.

Identify visiting organisations along with the pages they view and their search terms. Make activity actionable with live chat, alerts and automation triggers.

Visitor identification

Live chat.

Now is good.

Connect with visitors browsing your products and services and use pro-active chat to choose who you want to chat with.

Combined with visitor identification you can begin every chat knowing who you are talking to and what they are looking for. All before you say "Hi!".

Live Chat

Lead identification

See returning leads.

Keep your contacts engaged.

When a visitor completes a lead capture form on your website we automatically add them as a contact and keep a lead score based upon their engagement (they can also trigger automations for your awesome marketing).


Use Streams and trigger notifications.

Filter your visitors in real-time.

Prospect streams allow you to filter visitors in real-time based upon their location, the quality of their visit or even their organisation, then get alerts or trigger automations.

Streams

Marketing Automation

Add Automations.

Trigger campaigns with Automations.

Use Streams to trigger marketing automations for your contacts, why not get a notification when a returning lead visits your pricing page; or send a personalised help email when a lead views over 10 pages.


Quality Score Ranking

Quality score.

We assign a quality score to each visit allowing notifications to be triggered, even if a lead hasn't converted on a landing page.

Search terms

Search terms.

We capture the search terms for visitors whenever they are available, giving you a unique insight into your visitor’s requirements.

Page views

Pages viewed.

Pages viewed are kept as part of your contact’s activity, giving you an understanding of how your contact navigated your website.


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